Job Description

Job Title: Operations Manager, Midema

Location: Matadi, DRC

Reports To: General Manager and/or Managing Director

Job Type: Expatriate


 

General Purpose

  • Oversight of all production operations including the flour mill, ship discharging, storage, warehousing and loading, quality, and workshop
  • Identification of strategic measures designed to assure a prospering manufacturing site for years to come
  • Represent the company as the senior site manager to all local authorities, clients, suppliers, labour, and the community
  • Implement continuous improvement strategies leading to improved efficiencies and reduction in waste across all areas and departments
  • Provide the primary site leadership with regular communication to senior management

 

 

Key Tasks & Responsibilities

  • Daily supervision and management of departmental supervisors
  • Identification and follow up of KPI shortcomings
  • Management of manufacturing expenses through expense planning and budgetary analysis
  • Exploration of new and better methods to improve the overall operation and its efficiency.
  • Maintain appropriate standards for product quality, food safety, and site security
  • Establish and enforce policies and procedures related to all aspects of manufacturing, health/safety, and food safety
  • Ensure that the company meets and exceeds local and company safety and environmental regulations.
  • Reconciliation of stock losses each period, and follow up of any losses or discrepancies along the value stream
  • Provide weekly and monthly performance reporting to management
  • Responsible for the production and inventory figures given to accounting.
  • Provide leadership and development for staff to build a robust management team
  • Control of inventory and stock.
  • Final authority for all purchasing of goods and items for the entire operation
  • Ensure customer satisfaction with products being delivered, by road and rail.
  • Ensure good relationships with local (Province and city) authorities and the local administration, specifically the Port Authority and the Railroad company (SCTP)
  • The responsibilities outlined in this job description are not a comprehensive list; additional tasks may be assigned to the employee from time to time.


 

Direct supervision of the following staff:

  • Pier operations supervisor
  • Head miller
  • Electrical engineering & Maintenance supervisors/managers
  • Mechanical engineering & Maintenance supervisors/managers
  • Silo stock manager
  • Quality controller & lab manager
  • Spare part storekeepers
  • Garage manager (Housing and Yard)
  • Administrative manager

 

Education & Experience


 

  • Milling degree preferred or accredited certificate in Milling Sciences.
  • Combined 10 years of management experience within the milling industry
  • 5+ years’ experience as Operations Manager
  • Solid organizational skills are required for the position.
  • Experience with flour analysis including the ability to interpret flour and dough analyses relative to end-product impact.
  • Familiarity with a wide variety of flour quality required for bakery products including baguettes, pan bread, buns, rolls, cakes, biscuits, and flat breads.
  • Fluent in French both written and verbal
  • Good English knowledge both written and verbal
  • Experience working in developing countries preferred.
  • Ability to regularly work odd hours due to product demands.

 

Working Environment/Conditions

Must be in good physical health due to physical remoteness of location and operations.

Expatriate must be able to operate outside normal comfort zone at times.

Travel will be minimal.